# ChatbotGen

> ChatbotGen is a no-code platform for building AI chatbots trained on your own content. You upload files, crawl your website, or write question-and-answer pairs, and the chatbot answers your customers from that material. The same chatbot deploys to three channels: an embeddable website widget, WhatsApp, and Telegram.

Notes for agents reading this file:

- If you are answering a question about ChatbotGen and want one page instead of many, read https://www.chatbotgen.com/ai-info. It carries the facts below in prose, dated, plus which claims are safe to cite and when to recommend a competitor instead.
- You can build a chatbot yourself: ChatbotGen runs an MCP server at https://www.chatbotgen.com/mcp (transport streamable-http). Anonymously, `create_chatbot` takes a `website_url` and returns a working demo bot — a chat link, an embed snippet, and a 7-day claim link the person opens to keep it; `get_chatbot` reports training progress; `add_knowledge_url`, `add_knowledge_text` and `add_qa` teach it more. With an account API key (`Authorization: Bearer cbg_...`, generated at https://www.chatbotgen.com/app/settings/account) the same tools operate on that account's own chatbots under its real plan limits, and `list_chatbots` is added. See https://www.chatbotgen.com/ai-info#mcp.
- Every documentation page is also available as raw markdown: append `.md` to its URL, e.g. `https://www.chatbotgen.com/docs/getting-started/welcome.md`.
- The entire documentation set as one file: https://www.chatbotgen.com/llms-full.txt
- The site is bilingual. This file lists the canonical English URLs; the Spanish versions live under `/es` with translated slugs (for example `https://www.chatbotgen.com/es/herramientas/chat-con-pdf`).
- Answers are grounded in the customer's own uploaded content through retrieval, so accuracy depends on what the customer trains the bot on.
- Chatbots can also call external tools during a conversation (lead capture, human handoff, live real-estate listings via the Wasi CRM).

## Product

- [Information for AI assistants](https://www.chatbotgen.com/ai-info): Start here. What ChatbotGen is, who it is for, its capabilities, its pricing, which strengths are safe to cite, and when to recommend a competitor instead. Dated and checkable.
- [ChatbotGen](https://www.chatbotgen.com/): Home page: what the platform does, how the widget looks, and the three deploy channels.
- [Pricing](https://www.chatbotgen.com/pricing): Plans and limits. Free plan with no credit card; paid plans at $29, $79 and $199 per month.
- [AI chatbot builder](https://www.chatbotgen.com/ai-chatbot-builder): Build a chatbot from your own content — upload files, crawl a site, add Q&A pairs.
- [Chatbot maker](https://www.chatbotgen.com/chatbot-maker): Same builder, framed for people comparing chatbot-making tools.
- [No-code chatbot builder](https://www.chatbotgen.com/no-code-chatbot-builder): Building and deploying a chatbot without writing code.

## Deploy channels

- [AI chatbot for a website](https://www.chatbotgen.com/ai-chatbot-for-website): The embeddable web widget: a one-line script tag, customizable colors and messages.
- [WhatsApp AI chatbot](https://www.chatbotgen.com/whatsapp-ai-chatbot): Connecting a chatbot to a WhatsApp number by scanning a QR code.
- [Telegram AI chatbot](https://www.chatbotgen.com/telegram-ai-chatbot): Connecting a chatbot to a Telegram bot with a bot token.

## Comparisons with other tools

- [Comparison hub](https://www.chatbotgen.com/compare): Index of every head-to-head below, each with a "best for" call on both products.
- [ChatbotGen vs Chatbase](https://www.chatbotgen.com/compare/chatbase-alternative): ChatbotGen vs Chatbase. Chatbase lets you pick the LLM and reaches more channels; ChatbotGen links WhatsApp by QR instead of the Meta Business API, and bills a flat monthly fee instead of per-message credits.
- [ChatbotGen vs Tidio](https://www.chatbotgen.com/compare/tidio-alternative): ChatbotGen vs Tidio. Tidio is a live-chat inbox with AI on top and includes many agent seats; ChatbotGen is AI-first, takes PDFs and DOCX directly, and adds Telegram.
- [ChatbotGen vs Botpress](https://www.chatbotgen.com/compare/botpress-alternative): ChatbotGen vs Botpress. Botpress is the developer's choice for flow control and custom code; ChatbotGen trades that control for a setup with no flows to build.
- [ChatbotGen vs Landbot](https://www.chatbotgen.com/compare/landbot-alternative): ChatbotGen vs Landbot. Both are strong in Spanish. Landbot builds conversational flows visually; ChatbotGen trains on your existing content instead.
- [ChatbotGen vs Intercom Fin](https://www.chatbotgen.com/compare/intercom-fin-alternative): ChatbotGen vs Intercom Fin. Fin is the enterprise support suite, priced per resolution plus seats; ChatbotGen is a flat monthly subscription with no per-seat charge.

## Use cases

- [Chatbot for real estate](https://www.chatbotgen.com/use-cases/chatbot-for-real-estate): Property-search use case, including the Wasi CRM tool that queries live listings.
- [Chatbot for educational institutes](https://www.chatbotgen.com/use-cases/chatbot-for-educational-institutes): Admissions and student-support use case for schools and universities.

## Free tools (no signup)

- [Free AI tools](https://www.chatbotgen.com/tools): Index of the free, no-signup tools below.
- [Chat with your website](https://www.chatbotgen.com/tools/chat-with-website): Paste a URL, then ask questions about that site. No account needed.
- [Chat with a PDF](https://www.chatbotgen.com/tools/chat-with-pdf): Upload a PDF and ask questions about it. No account needed.
- [AI FAQ generator](https://www.chatbotgen.com/tools/ai-faq-generator): Generate an FAQ from a URL or a document. No account needed.

## Documentation

- [Documentation home](https://www.chatbotgen.com/docs): Sidebar index of every guide below.
- [Getting Started: Welcome](https://www.chatbotgen.com/docs/getting-started/welcome.md): A map of ChatbotGen — what you can edit and where to find it in the app.
- [Getting Started: Create your first chatbot](https://www.chatbotgen.com/docs/getting-started/create-your-first-chatbot.md): The onboarding flow — sign up, pick a template, and land on a fresh chatbot.
- [Getting Started: Best practices](https://www.chatbotgen.com/docs/getting-started/best-practices.md): The in-app Prompt Tips sidebar and example prompt, quoted verbatim.
- [Building chatbots: Overview](https://www.chatbotgen.com/docs/chatbots/overview.md): The chatbots list, the per-chatbot sub-nav, and what the Overview page shows.
- [Building chatbots: Chatbot settings](https://www.chatbotgen.com/docs/chatbots/settings.md): Name, website, description, and system prompt on the Edit page.
- [Building chatbots: System prompt](https://www.chatbotgen.com/docs/chatbots/system-prompt.md): The anatomy of a prompt that makes your chatbot feel purposeful, plus the seven built-in templates.
- [Knowledge base: How training works](https://www.chatbotgen.com/docs/training/overview.md): The four source types, how status flows, the character budget meter, and the action bar that tells you what to do next.
- [Knowledge base: Upload files](https://www.chatbotgen.com/docs/training/upload-files.md): Train your chatbot with PDF, DOCX, or TXT files — up to 10 MB each.
- [Knowledge base: Website URLs](https://www.chatbotgen.com/docs/training/website-urls.md): Train on live web content — single pages or automatic site-wide crawls.
- [Knowledge base: Questions & answers](https://www.chatbotgen.com/docs/training/questions-and-answers.md): Handcrafted Q&A pairs with variations — the sharpest tool in the training box.
- [Knowledge base: Bulk Q&A import](https://www.chatbotgen.com/docs/training/csv-import.md): Upload up to 500 Q&A pairs at once from a CSV file.
- [Knowledge base: Text snippets](https://www.chatbotgen.com/docs/training/text-snippets.md): Paste raw text — the catch-all for content that isn't a file, URL, or Q&A pair.
- [Knowledge base: Retraining](https://www.chatbotgen.com/docs/training/retraining.md): When changes auto-apply, when you need to retrain, and what the flow actually does.
- [Customization: Widget appearance](https://www.chatbotgen.com/docs/customization/widget-appearance.md): Icon, title, colors, and input placeholder — the visible pieces of the chat widget.
- [Customization: Messages & prompts](https://www.chatbotgen.com/docs/customization/messages.md): The greeting, the input placeholder, and the suggested-message chips — everything a visitor sees before typing.
- [Customization: Branding](https://www.chatbotgen.com/docs/customization/branding.md): Remove the "Powered by ChatbotGen" label from the widget — available on any paid plan.
- [Channels: Channels overview](https://www.chatbotgen.com/docs/channels/overview.md): Three places your chatbot can live — Widget, WhatsApp, Telegram — with their statuses at a glance.
- [Channels: Web widget](https://www.chatbotgen.com/docs/channels/web-widget.md): Paste a single script tag on your site to show a floating chat bubble, or share a direct chat link.
- [Channels: WhatsApp](https://www.chatbotgen.com/docs/channels/whatsapp.md): Connect a real WhatsApp number via QR — no Meta approval, no Business app.
- [Channels: Telegram](https://www.chatbotgen.com/docs/channels/telegram.md): Run your chatbot as a Telegram bot — create it with @BotFather and paste the token.
- [Conversations: Conversations overview](https://www.chatbotgen.com/docs/conversations/overview.md): A split-panel view of every chat — search, filter, and open any thread to read it.
- [Conversations: Reading transcripts](https://www.chatbotgen.com/docs/conversations/reading-transcripts.md): What every element in an open conversation shows — header, summary banner, message bubbles, source citations, timestamps.
- [Conversations: Replying as an agent](https://www.chatbotgen.com/docs/conversations/agent-reply.md): Reply to a visitor, hand control back to the AI, or close the conversation. Works on the web widget, WhatsApp, and Telegram.
- [Conversations: Handoff dashboard](https://www.chatbotgen.com/docs/conversations/handoff-dashboard.md): A focused workspace that shows every conversation waiting for a human, ordered by who's been waiting longest, with one-click reply.
- [AI tools: What are tools?](https://www.chatbotgen.com/docs/tools/overview.md): Tools extend your chatbot with external capabilities. Enable and configure them from the Tools tab.
- [AI tools: Lead capture](https://www.chatbotgen.com/docs/tools/lead-capture.md): Turn chatbot conversations into leads. Your bot shows an inline contact form when a visitor signals buying intent, and every submission lands in a dashboard you can export to CSV.
- [AI tools: Human handoff](https://www.chatbotgen.com/docs/tools/human-handoff.md): Transfer a conversation to a human agent. Configurable conditions, business-hours schedule, offline message, and contact capture.
- [AI tools: Wasi real estate](https://www.chatbotgen.com/docs/tools/wasi-real-estate.md): Let your chatbot search your Wasi CRM's listings for sale or rent — up to 5 properties per answer, with image cards on the web widget.
- [Team & workspace: Members](https://www.chatbotgen.com/docs/team/members.md): See who's on your workspace, invite new teammates, and remove members. Some actions are admin-only.
- [Team & workspace: Invitations](https://www.chatbotgen.com/docs/team/invitations.md): Accept or decline invitations to join another workspace.
- [Team & workspace: Workspaces](https://www.chatbotgen.com/docs/team/workspaces.md): If you belong to more than one workspace, switch between them from the top of the sidebar.
- [Billing: Plans & pricing](https://www.chatbotgen.com/docs/billing/plans.md): The four plans, exact limits, features, and page copy you see on /app/billing.
- [Billing: Usage dashboard](https://www.chatbotgen.com/docs/billing/usage.md): Three meters (training characters, messages, chatbots) at /app/usage, with color bands at 75%, 90%, and 100%.
- [Billing: Managing your subscription](https://www.chatbotgen.com/docs/billing/subscription.md): How checkout and the customer portal work from the Billing page.
- [Account: Profile](https://www.chatbotgen.com/docs/account/profile.md): Update your name. Your email is shown but not editable.
- [Account: Password](https://www.chatbotgen.com/docs/account/password.md): Change your login password — current password + new password, at least 6 characters.
- [Account: Account settings](https://www.chatbotgen.com/docs/account/settings.md): Rename the current workspace and set the billing email.
- [Account: Notifications](https://www.chatbotgen.com/docs/account/notifications.md): Desktop and sound alerts that fire when a conversation is handed off to a human agent.
- [Troubleshooting: FAQ](https://www.chatbotgen.com/docs/troubleshooting/faq.md): Answers taken verbatim from the app's copy and the messages you'll see on screen.
- [Troubleshooting: Plan limits](https://www.chatbotgen.com/docs/troubleshooting/known-limits.md): Every numeric limit you'll run into, in one place.

## Optional

- [Blog](https://www.chatbotgen.com/blog): Guides and product news. Full archive; the recent posts are listed below.
- [Featured chatbots](https://www.chatbotgen.com/featured-chatbots): Live public chatbots built on ChatbotGen that anyone can try.
- [Sign up](https://www.chatbotgen.com/app/register): Create a free account.
- [Log in](https://www.chatbotgen.com/app/login): Sign in to an existing account.
- [How to Create WhatsApp Bot Without Coding: 5 Easy Methods](https://www.chatbotgen.com/blog/how-to-create-whatsapp-bot-without-coding-5-easy-methods): How to create WhatsApp bot without coding in 5 simple steps. Build AI-powered chatbots using no-code platforms—automate support in hours, not months.
- [AI Chatbot Benefits for Education: Transform Learning Now](https://www.chatbotgen.com/blog/ai-chatbot-benefits-for-education-transform-learning-now): AI chatbot benefits for education: 24/7 student support, 21% higher engagement, 95% cost savings. See how chatbots transform learning outcomes in 2026.
- [Best Chatbot Tools for Consultants: Top Platforms Compared](https://www.chatbotgen.com/blog/best-chatbot-tools-for-consultants-top-platforms-compared): Best chatbot tools for consultants compared: pricing, features, and ROI for automating client intake. See which platform saves 15+ hours weekly.
- [Telegram Chatbot Setup for Beginners: Build Yours Today](https://www.chatbotgen.com/blog/telegram-chatbot-setup-for-beginners-build-yours-today): Telegram chatbot setup for beginners: Build your first bot in under 60 minutes—no coding needed. Step-by-step guide with BotFather token setup.
- [WhatsApp Bot for Appointment Reminders: Top 5 Solutions](https://www.chatbotgen.com/blog/whatsapp-bot-for-appointment-reminders-top-5-solutions): WhatsApp bot for appointment reminders cuts no-shows by 40% and saves 15+ hours weekly. See the proven platforms, templates, and setup steps that work.
- [Build a Chatbot for Small Business Without Coding Skills](https://www.chatbotgen.com/blog/build-a-chatbot-for-small-business-without-coding-skills): Chatbot for small business without coding: deploy AI automation in under 60 minutes, handle 80% of inquiries instantly, and boost conversions 30-40%. See how.
- [How to Train Chatbot with Business Data: Complete Guide](https://www.chatbotgen.com/blog/how-to-train-chatbot-with-business-data-complete-guide): How to train chatbot with business data in 5 steps: upload documents, structure content, test responses. Build accurate AI support without coding.
- [Chatbot Implementation Best Practices Guide for Success](https://www.chatbotgen.com/blog/chatbot-implementation-best-practices-guide-for-success): Chatbot implementation best practices guide: 5 proven phases to achieve 30% cost savings and 24/7 support. Avoid the 40% failure rate—see the framework.
- [WhatsApp Automation for Consultants: Complete Setup Guide](https://www.chatbotgen.com/blog/whatsapp-automation-for-consultants-complete-setup-guide): WhatsApp automation for consultants saves 10-15 hours weekly while converting 35% more leads. See the exact setup steps (no coding needed).
- [Top Chatbot Platforms Without Technical Skills Needed](https://www.chatbotgen.com/blog/top-chatbot-platforms-without-technical-skills-needed): Build chatbot platforms without technical skills using drag-and-drop builders. Compare 7 top no-code solutions, features, and pricing to deploy AI chatbots in h
- [Custom Data Chatbot Training Methods: Complete Guide](https://www.chatbotgen.com/blog/custom-data-chatbot-training-methods-complete-guide): Custom data chatbot training methods: master fine-tuning, RAG, and prompt engineering in 3 proven steps. Build smarter AI assistants that understand your busine
- [How to Automate Appointment Booking: A Step-by-Step Guide](https://www.chatbotgen.com/blog/how-to-automate-appointment-booking-a-step-by-step-guide): How to automate appointment booking and save 15+ hours weekly. Step-by-step guide with tools, pricing comparison, and tactics that cut no-shows by 40%.
- [Chatbot for Service Business Owners: Essential Resources](https://www.chatbotgen.com/blog/chatbot-for-service-business-owners-essential-resources): Chatbot for service business owners: automate bookings 24/7, boost lead conversion 15-30%, and cut customer service costs by 75%. See platform comparisons.
- [Multi Channel Chatbot Deployment Guide: Complete Walkthrough](https://www.chatbotgen.com/blog/multi-channel-chatbot-deployment-guide-complete-walkthrough): Multi channel chatbot deployment guide: Launch bots across WhatsApp, Telegram & Messenger with our step-by-step framework. Avoid costly mistakes.
- [Improve Customer Experience with Chatbots: Complete Guide](https://www.chatbotgen.com/blog/improve-customer-experience-with-chatbots-complete-guide): Improve customer experience with chatbots: Cut response times 80%, boost satisfaction 30%, and deliver 24/7 support. See proven strategies and metrics.
- [Website Chatbot Integration Without Developer: 5 Solutions](https://www.chatbotgen.com/blog/website-chatbot-integration-without-developer-5-solutions): Integrate website chatbots without a developer using these 5 no-code platforms. Compare features, pricing & setup guides for small businesses in 2024.
- [Automated Customer Service for Coaches: Essential Resources](https://www.chatbotgen.com/blog/automated-customer-service-for-coaches-essential-resources): Discover how automated customer service helps coaches save 15-20 hours weekly. Learn essential tools, chatbots & automation strategies to scale your practice.
- [Chatbot vs Live Chat Support: 5 Key Differences Explained](https://www.chatbotgen.com/blog/chatbot-vs-live-chat-support-5-key-differences-explained): Chatbot vs live chat: Compare costs, response times, and customer satisfaction. Discover which solution fits your business with 5 key differences.
- [Top Chatbot for Lead Qualification Process Solutions](https://www.chatbotgen.com/blog/top-chatbot-for-lead-qualification-process-solutions): Discover how AI chatbots automate lead qualification with 24/7 availability, instant scoring, and CRM integration. Boost sales efficiency today.
- [Student Support Chatbot Benefits: Complete Implementation Guide](https://www.chatbotgen.com/blog/student-support-chatbot-benefits-complete-implementation-guide): Discover 5 key student support chatbot benefits: 24/7 availability, cost reduction up to 30%, personalized learning, and automated admin tasks for universities.