ChatbotGen Blog

Guides on automating and scaling your support system

chatbot ux conversational ai

Optimizing User Experience for Conversational AI

Optimizing user experience isn't just about making things look good; it's the foundational process of understanding user needs so you can design in...

c

chatbotgen_admin

February 20, 2026

chatbot for wix live chat on wix

A Practical Guide to Adding Live Chat on Wix

Adding a live chat on Wix does more than just add a new feature—it turns your static website into a dynamic hub for sales and support. Suddenly, yo...

c

chatbotgen_admin

February 18, 2026

ai helpdesk chatbots for it support

A Modern Guide to Chatbots for IT Support

IT support chatbots are pretty straightforward: they’re automated tools that give instant, 24/7 answers to the most common tech questions. Think pa...

c

chatbotgen_admin

February 17, 2026

ai chatbot chatbot natural language processing

A Guide to Chatbot Natural Language Processing

Think of chatbot natural language processing (NLP) as the brain that turns a basic, script-following bot into a genuinely smart conversational assi...

c

chatbotgen_admin

February 16, 2026

Stay Updated

Get the latest tips and strategies for building better chatbots

Start Building Your Chatbot