AI agent for WhatsApp, Instagram, Messenger and your website

Every customer gets an answer. Every lead reaches your team.

Train an AI agent on your business information. It answers customers on WhatsApp, Instagram, Messenger and your website, and your team can take over from one inbox.

  • Answers from your content
  • Captures the lead
  • Hands the chat to your team

Card required. Cancel anytime before day 7 and pay nothing.

3,000+ businessesOfficial WhatsApp Business Platform

From first question to a lead your team can call

See an illustrated customer inquiry followed by a real WhatsApp test in the ChatbotGen inbox. Identifying details are blurred.

  1. Step 1Starter

    It answers from your content

    A customer asks on WhatsApp which areas you cover and how much you charge. The assistant answers from your price page and service-area list.

    FFixwell Home ServicesWhatsApp · example11:47 pm

    Which areas do you cover, and how much do you charge?

    We cover Downtown, Northside, Hillcrest, Riverside and Oak Park with no travel fee. A diagnostic visit is $25. Plumbing starts from $40 and electrical from $45. The technician confirms the final price on site.

    Answered fromPrices pageService areas
  2. Step 2Starter

    It takes the details you need

    Before the chat ends it asks for name, phone and the job. You choose the questions: budget, area, dates, bedrooms, anything your team needs to call back.

    New leadFixwell Home Services · Website chatJust now
    Name
    Sam R.
    Phone
    +1 555 0142
    Job
    Boiler service
    Area
    Northside
    Urgency
    This week
    Your questionEmailed to you and saved in your team inbox.
  3. Step 3Starter

    Your team takes over

    The lead lands in your inbox and by email, and our Zapier app (beta) can add it to Google Sheets or your CRM. If the customer asks for a person, the chat moves to your team inbox and you get a browser alert.

    A real WhatsApp test conversation in the ChatbotGen inbox, with identifying details blurred
See how the team inbox works

One agent on WhatsApp, Instagram, Messenger and your website

Same knowledge and the same lead questions everywhere. Your customers pick where to write. Your team answers from one inbox.

Website

  • Add one line of code, or follow the guide for WordPress, Wix, Shopify, Squarespace, Webflow, Framer or Google Sites.
  • Match your brand colors, greeting and position.

WhatsApp, official

  • Connect your number by signing in with Facebook, through the official WhatsApp Business Platform.
  • Keep using the WhatsApp Business app on the same number with coexistence.
  • Test your agent on our WhatsApp test number before you connect your own.

Instagram

  • Connect a professional Instagram account and answer Direct messages from the same inbox.

Messenger

  • Connect a Facebook Page and answer its Messenger conversations with your assistant and team.

Telegram

  • Paste your bot token and it answers in your Telegram bot.

Connect each channel from the Channels tab.

The AI answers the repeats. Your team closes.

Prices, opening hours, areas you cover, "is it still available?". The agent answers the questions your team hears every day, on every channel.

When a customer asks for a person, or is ready to buy, the chat moves to your team inbox. Assign it, add a note, reply, or pause the AI. Reply from your own phone and the AI stays quiet in that chat for 12 hours.

  • Unlimited team members
  • Alerts by email and browser notification
  • Quick replies and tags

Alerts go to email and your browser. They do not arrive on WhatsApp.

Team inboxHanded off · 1
SSam R.Can a person check if Thursday morning works?Website
Customer asked for a personAI pausedAssigned to Maya

Can a person check if Thursday morning works?

Customer asked for a person · AI paused in this chat

MayaHi Sam, this is Maya. Thursday 9 to 11 works. Dan will call you before he arrives.

From your business information to a helpful assistant

  1. 1

    Paste your website address

    ChatbotGen reads your pages. Add PDFs, a price list or Q&A if you like.

  2. 2

    Connect your channels

    Try the assistant in the web chat or on our WhatsApp test number, then connect your website or messaging accounts.

  3. 3

    Let the assistant answer, with your team in control

    It answers from your content and your team can review conversations and take over in the inbox.

Start 7-day free trial
1Your website
fixwell-example.comRead 12 pages
2Test it

Do you take emergencies?

Yes. Plumbing and electrical have an emergency line every day, 7am to 10pm.

3Put it live
<script src="https://www.chatbotgen.com/chatbots/fixwell/script.js" async></script>Copy

One monthly price. No fee per resolved chat.

Start with a 7-day free trial of Starter. Card required. Cancel anytime before day 7 and pay nothing.

Starter

$29/mo

  • 3 agents, 2,000 messages a month
  • Website, WhatsApp, Telegram
  • Lead capture, handoff and team inbox
  • Zapier app (beta) and webhooks
Start 7-day free trial

Card required. Cancel anytime before day 7 and pay nothing.

Growth

Best for sales teams

$79/mo

  • 10 agents, 10,000 messages a month
  • Appointment and viewing requests
  • Catalog search from CSV or Google Sheet

Business

$199/mo

  • 50 agents, 30,000 messages a month
  • Priority support

Prices in US dollars. Meta may charge your WhatsApp Business Account for eligible templates; provider usage charges may also apply.

Intercom charges US$0.99 per Fin AI outcome (intercom.com/pricing, checked 2026-10-20).

Compare all plans

Questions people ask before they start

Will the AI make things up?

It answers from the website pages, files and Q&A you give it. You choose what it does when it does not know: ask for contact details or pass the chat to your team.

What if my customer wants to talk to a person?

They get one when it matters. The AI answers the questions your team hears every day. When a customer asks for a person, or is ready to buy, it hands the chat to your team inbox and alerts you by email and browser notification. Reply from your phone and the AI stays quiet in that chat for 12 hours.

How long does setup take?

Paste your website address. ChatbotGen reads your pages and builds the agent. Add it to your site with one line of code, or follow the step-by-step guide for WordPress, Wix, Shopify, Squarespace, Webflow and others.

Do I need a card to start?

No card is needed to create and test your assistant in the web chat or on our shared WhatsApp test number. Starting the free trial to connect your own channels or publish the widget requires a card. The plan price and trial length are shown before checkout.

How does WhatsApp work? Will my number get banned?

Connect through the official WhatsApp Business Platform by signing in with Facebook. You can keep using the WhatsApp Business app on the same number.

Can it book appointments?

It collects the request with the details you ask for (date, time, service or property). Your team confirms it. It does not connect to your calendar.

Can it send leads to my CRM or Google Sheet?

Every lead arrives by email. From Starter, our Zapier app (in beta) sends each lead, appointment request and handoff to Google Sheets, HubSpot, Slack and thousands of other apps. Signed webhooks do the same for Make, n8n or your own server.

Which languages does it speak?

It replies in the language your customer writes in, from your English content. The dashboard is in English and Spanish.

Your next inquiry could get an answer tonight.

Build your agent from your website, test it during your 7-day free trial, then put it live.

Card required. Cancel anytime before day 7 and pay nothing.