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Last updated: May 19, 2023
Thank you for choosing ChatbotGen! We've created our products to help you build and manage powerful chatbots. As we serve a large and diverse user base, we've established these Terms of Service to ensure a smooth sailing experience for everyone.
When we say “Company”, “we”, “our”, or “us” in this document, we are referring to ChatbotGen LLC.
When we say “Services”, we mean our websites, including chatbotgen.com, and any product created and maintained by ChatbotGen LLC. This includes our chatbot builder, integrations, and any other services we provide.
When we say “You” or “your”, we are referring to the people or organizations that own an account with one or more of our Services.
We may update these Terms of Service ("Terms") in the future. Whenever we make a significant change to our policies, we will refresh the date at the top of this page and take any other appropriate steps to notify account holders.
When you use our Services, now or in the future, you are agreeing to the latest Terms. If you violate any of the Terms, we may terminate your account. We value your trust and strive to earn it by being transparent about who we are, how we work, and by being receptive to your feedback.
We design our Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Services will meet your specific requirements or expectations.
We also test all of our features extensively before shipping them. As with any software, our Services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don’t guarantee completely error-free Services.
You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to these Terms or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.
If you have a question about any of these Terms, please contact our Support team.