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Last updated: May 19, 2023
What We Collect and Why
We collect data to provide you with the best possible experience when using our services. Here's what we collect and why:
Identity & Access
When you sign up for ChatbotGen, we ask for basic information such as your name and email address. This allows us to personalize your account and send you important updates and information about our services. We may also send you surveys occasionally to understand how you use our services and make improvements.
We store the messages you send and the responses from our chatbots. This data is used to provide our services and improve the functionality of our chatbots. We do not utilize this information for any other purpose.
If you use our services through WhatsApp, we store your phone number. This allows us to provide our services through WhatsApp and enables you to see your phone number in the chat.
We use Google Analytics to understand how you interact with our website. This helps us understand our website traffic and improve our services. Google Analytics collects data such as your IP address, browser type, the pages you visit on our website, and the time you spend on those pages.
How We Secure Your Data
We take the security of your data very seriously. All data is encrypted when transmitted between our servers and your browser. We also use secure servers and firewalls to protect your data. We regularly review and update our security practices to ensure that your data is safe.
You have the right to access, correct, or delete your personal data at any time. You can exercise these rights by logging into your account and updating your information or by contacting us at firstname.lastname@example.org.
We retain your data for as long as your account is active or as needed to provide you with our services. If you choose to delete your account, we will delete all your data within 60 days.
Changes to This Policy
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Your privacy is important to us, and we are committed to protecting your personal data.