Documentation

Everything you need to build with ChatbotGen

Step-by-step guides, feature reference, and best practices — from your first chatbot to WhatsApp, Telegram, and the web widget.

Start here Train your chatbot

Browse by topic

Getting Started

· Welcome
· Create your first chatbot
· Best practices

Building chatbots

· Overview
· Chatbot settings
· System prompt

· How training works
· Upload files
· Website URLs
· Questions & answers
+3 more

· Widget appearance
· Messages & prompts
· Branding

· Channels overview
· Web widget
· WhatsApp
· Telegram

· Conversations overview
· Reading transcripts
· Replying as an agent
· Handoff dashboard

· What are tools?
· Lead capture
· Human handoff
· Wasi real estate

Team & workspace

· Members
· Invitations
· Workspaces

· Plans & pricing
· Usage dashboard
· Managing your subscription

· Profile
· Password
· Account settings
· Notifications

Troubleshooting

· FAQ
· Plan limits