Website
- Add one line of code, or follow the guide for WordPress, Wix, Shopify, Squarespace, Webflow, Framer or Google Sites.
- Match your brand colors, greeting and position.
For online stores and D2C brands
Your storeanswering sizing, shipping and returnsat 2am.
An AI agent trained on your catalog and your policy pages. It answers the pre-purchase questions, keeps the conversation going, and asks for the email before the shopper leaves.
Runs on your storefront, on WhatsApp and on Telegram · replies in the shopper's language, 10+ supported.
In stockStudio headphones
Active noise cancelling · 30h battery
USD 189
2-year warrantyBluetooth 5.3Hard case
coverage24/7
no night shift, no queue
languages10+
auto-detected per shopper
channels3
storefront, WhatsApp, Telegram
setup5 min
URL + files + script tag
The tickets that never reach a human
Most store questions are the same eight questions.
Four jobs your support inbox does all day — now answered in the chat, before the cart is abandoned.
01Training
Answers from your catalog
Train it on your product pages, size charts and spec sheets — upload files, paste URLs, or write Q&A yourself. It quotes your material and never invents a spec.
02Policies
Explains shipping and returns
Delivery times, countries, duties and the returns window come straight from your own policy pages. One answer, always the current one.
03Leads
Captures the email
Asks for name and email when it reads buying intent — restock alerts, a discount you're running, a follow-up. Leads land in your dashboard with CSV export.
04Handoff
Escalates order problems
"Where is my order" and refunds go to a person. Your team takes the conversation over live from the dashboard.
What every agent does, in any industry.
The engine is the same on every industry page. Each feature shows the plan that includes it.
- Starter
Official WhatsApp API: coming soon
Official WhatsApp API: coming soon
- Starter
Test it on your own WhatsApp first
Chat with your agent from your phone through our test number, before you connect anything.
- Starter
Leads with your questions
Name, phone, email and your own qualifying questions. An email for every new lead, or a webhook to your CRM.
- Starter
Team inbox and the 12-hour rule
Every channel in one inbox. Reply from your phone and the bot stays silent in that chat for 12 hours.
- Growth
Appointment requests and catalog
Appointment requests your staff confirms and a catalog from CSV or Google Sheets.
The AI answers the repeats. Your team closes.
Prices, opening hours, areas you cover, "is it still available?". The agent answers the questions your team hears every day, on every channel.
When a customer asks for a person, or is ready to buy, the chat moves to your team inbox. Assign it, add a note, reply, or pause the AI. Reply from your own phone and the AI stays quiet in that chat for 12 hours.
- Unlimited team members
- Alerts by email and browser notification
- Quick replies and tags
Alerts go to email and your browser. They do not arrive on WhatsApp.
Team inboxHanded off · 1
SSam R.Can a person check if Thursday morning works?Website
Customer asked for a personAI pausedAssigned to Maya
Can a person check if Thursday morning works?
Customer asked for a person · AI paused in this chat
MayaHi Sam, this is Maya. Thursday 9 to 11 works. Dan will call you before he arrives.
CChatbotGen · now
Sam R. wants to talk to a person
Fixwell Home Services · Website chat
One agent on your website, WhatsApp and Telegram
Same knowledge and the same lead questions everywhere. Your customers pick where to write. Your team answers from one inbox.
- Connecting your own WhatsApp number is coming soon.
- Try your agent using our WhatsApp test number.
- Test your agent on our WhatsApp test number before you connect your own.
- Official WhatsApp Business API (Meta Cloud API, no QR, verified business number): coming soon.
Telegram
- Paste your bot token and it answers in your Telegram bot.
Instagram and Facebook Messenger: coming soon.
Setup
From signup to answering shoppers, in an afternoon.
- 1
Paste your store URL
It crawls your product, shipping and returns pages and turns them into training material. 2–5 minutes.
- 2
Upload the rest
Size charts, care instructions, the FAQ your team retypes every day. PDF, DOCX or plain text.
- 3
Drop one script in the storefront
Official WhatsApp API: coming soon
Try it now
Ask it something a shopper would ask.
Aurora is a made-up store, trained on its own catalog and policies — exactly how yours would end up. Contact details you leave go to my personal inbox (facundo@toptive.co).
- "What's your return policy?"
- "How long does shipping take?"
- "I want to talk to a person"
Aurora Supply Co. is a fictional store: the catalog, shipping windows and return policy it quotes all come from the material we trained it on. Lead capture and human handoff are the real product features.
🔒aurora-supply-example.com
Plans
From $29/mo. 7-day free trial. No lock-in.
Starter
For one store, one catalog, one language.
$29/mo
- 3 chatbots
- 2,000 messages/mo
- Web widget + WhatsApp
- Lead capture + human handoff
Recommended for stores
Growth
Several brands, several markets, peak season.
$79/mo
- 10 chatbots
- 10,000 messages/mo
- 100 docs + 200 URLs of training
- Everything in Starter
Need more? See full pricing — Business plan from $199/mo.
Real questions
Questions we've already been asked.
Does it integrate with Shopify or WooCommerce?
Not natively yet — the bot doesn't read live stock or order status. It trains on your product pages, spec sheets and policy documents (PDF, DOCX, TXT, URLs, or Q&A you write yourself), and routes order questions to a human.
Can it tell a shopper whether something is in stock?
Only if that information is in the material you trained it on, and it will be exactly as fresh as that material. For real-time stock, keep the bot on pre-purchase questions and let handoff cover the rest.
What happens with "where is my order"?
Automatic handoff. The bot spots the topic, passes the conversation to your team with the full context, and stays quiet until it's asked back in.
Where does it run?
Official WhatsApp API: coming soon
Which languages does it answer in?
It auto-detects the shopper's language. English, Spanish, Portuguese and 10+ more, with zero config — useful if you ship to several markets.
Every unanswered question is an abandoned cart.
5-minute setup. Starts with a 7-day free trial.