Official WhatsApp Business Platform
- Connect your number by signing in with Facebook.
- Keep using the WhatsApp Business app on the same number.
- Test your agent on our WhatsApp test number before you connect your own.
Every customer gets an answer. Every lead reaches your team.
Your AI agent answers on WhatsApp, Instagram, Messenger, Telegram and your website from your own content, and brings in your team when a person should reply.
- Messenger
- Telegram
- Website
- Answers from your website, files and Q&A, in your customer's language
- Captures the lead with name, phone and the questions you choose
- Hands the chat to your team inbox when a customer asks for a person
Card required. Cancel anytime before day 7 and pay nothing.
Official WhatsApp Business PlatformSign in with Facebook. Keep the WhatsApp Business app on the same number.
3,000+ businesses have built an AI agent with ChatbotGen
One agent for the places your customers already write
- Messenger
- Telegram
- Website
- Messenger
- Telegram
- Website
ZapierBetasends leads to Google Sheets, HubSpot and Slack
It answers, captures the lead and knows when to bring in your team
It answers
From your website pages, files and Q&A, 24/7, in the language your customer writes in. You choose what it does when it doesn't know: ask for contact details or pass the chat to your team.
Is there parking near the salon?
Yes, there's street parking at the salon. We're at 820 Flower Avenue, Northside, on the ground floor, and the Flower Avenue bus stop is a 2-minute walk away.
It captures the lead
It asks for name, phone and email, plus your own questions: service, area, dates, budget. Each lead arrives by email and is saved in your inbox.
- Name
- Sam R.
- Phone
- +44 7700 900142
- Service
- Balayage
- Preferred day
- Saturday morning
Sent to your email and inbox
It brings in a person
When a customer asks for a person or is ready to buy, the chat moves to your team inbox and the AI steps back. Your team gets an email and a browser notification.
Can I talk to someone?
Asked for a personAI pausedAssigned to MayaEmail and browser alert to your team
Ask a demo business anything
These are working ChatbotGen agents, each trained on a fictional business's website and price list. Pick one and write what a customer would.
Things to try
- Ask a price, then ask to book a time.
- Ask to talk to a person and see how it hands you over.
- Write your question in another language.
Want this on your website and WhatsApp?
Start 7-day free trialCard required. Cancel anytime before day 7 and pay nothing.
Fixwell Home ServicesDemo
Hi 👋 I'm the Fixwell assistant. Tell me what needs fixing or cleaning, and which area you're in.
Demo business. Please don't enter real personal details.
One agent on WhatsApp, Instagram, Messenger, Telegram and your website
Same knowledge and the same lead questions everywhere. Your customers pick where to write. Your team answers from one inbox.
Connect a professional Instagram account and answer Direct messages from the same inbox.
Instagram setup guideMessenger
Connect a Facebook Page and answer its Messenger conversations with your agent and team.
Messenger setup guideTelegram
Paste your bot token and it answers in your Telegram bot.
Telegram setupWebsite
Add one line of code, or follow the guide for WordPress, Wix, Shopify, Squarespace, Webflow, Framer or Google Sites. Match your colors, greeting and position.
Website setup guideEvery channel lands in one team inbox.
The AI answers the repeats. Your team closes.
Prices, opening hours, areas you cover, “is it still available?”. The agent answers the questions your team hears every day, on every channel.
When a customer asks for a person, or is ready to buy, the chat moves to your team inbox. Assign it, add a note, reply, or pause the AI.
Reply from your own phone and the AI stays quiet in that chat for 12 hours. Your customer never gets two answers at once.
- Unlimited team members
- Alerts by email and browser notification
- Assign, notes, tags and quick replies
- Pause the AI in any chat
Email and browser alerts are available. Other team channels depend on your configuration.
See how the team inbox worksIllustration with a demo business
Every lead arrives with the details your team needs to call back
You choose the questions. The agent asks them in the chat and sends you the answers.
New lead Website chat, Studio Bloom
- Name
- Sam R.
- Phone
- +44 7700 900142
- sam@example.com
- Service
- Balayage
- Preferred day
- Saturday morning
Email for each lead
Your team gets an email with the details of every new lead.
Team inbox
Every lead is saved in your inbox. Export them as CSV.
Signed webhooks
Send each lead to Make, n8n or your own server.
Zapier app
BetaSends each lead, appointment request and handoff to Google Sheets, HubSpot, Slack and other apps.
- Google Sheets
- HubSpot
- Slack
Appointment requests. It collects the request with date, time and service. Your team confirms it. It does not connect to your calendar.
Real estate on Wasi? Connect it to search your listings in the chat.
Fix an answer by asking Claude
Connect ChatbotGen to Claude or another MCP-compatible assistant. Ask it to review your conversations, find the questions your agent missed and fix them with you.
Which questions did my agent miss this week?
Claude
Missed question
Do you take Apple Pay?
Your agent said: I'm sorry, I don't have information about Apple Pay. We accept cash, debit and credit cards, and bank transfer. We don't offer installment plans. Is there anything else I can help you with?
UnansweredWhy it missed
Your payment information lists cash, cards and bank transfer. Apple Pay is not mentioned anywhere.
Added to your Q&A
Do you take Apple Pay?
Yes, we take Apple Pay and Google Pay at the till.
Test passed: the answer now uses your Q&A
It can also update your knowledge and test answers before your customers see them.
Illustration with a demo business
Using ChatGPT? Create a demo chatbot from your website in ChatGPTDeveloper docs
Built for teams that answer customers all day
Real questions to our demo agents, with the answers they gave.
Creekside Homes (demo brokerage, Dubai)
Hi, is the 2-bed in Dubai Marina still available?
Demo agent's answer
Yes, our sample 2-bed apartment with marina view (CH-101) is available for yearly rent at AED 165,000. It's furnished, about 1,250 sq ft, and available from next month. The 2-bed with sea view (CH-111) has already been rented, but similar units come up every few months. Would you like to request a viewing of CH-101?
Sample listing: 2-bed apartment with marina view
Yearly rent. Balcony, gym and pool in the building. Available from next month.
- Price
- AED 165,000
- Area
- Dubai Marina
- Bedrooms
- 2
- Status
- Available
3,000+
businesses have built an AI agent with ChatbotGen
One monthly price. No fee per resolved chat.
Start with a 7-day free trial of Starter. Card required. Cancel anytime before day 7 and pay nothing.
Starter
$29/mo
- 3 agents, 2,000 messages a month
- Website, WhatsApp, Instagram, Messenger, Telegram
- Lead capture, handoff and team inbox
- Zapier app (beta) and webhooks
Start 7-day free trial
Card required. Cancel anytime before day 7 and pay nothing.
Growth
Best for sales teams$79/mo
- 10 agents, 10,000 messages a month
- Everything in Starter
- Appointment and viewing requests
- Catalog search from CSV or Google Sheet
Business
$199/mo
- 50 agents, 30,000 messages a month
- Everything in Growth
- Priority support
Prices in US dollars. Meta may charge your WhatsApp Business Account for eligible templates; provider usage charges may also apply.
Compare all plansQuestions owners ask before they start
Will my WhatsApp number get banned?
ChatbotGen connects through the official WhatsApp Business Platform. You sign in with Facebook and approve the connection, and you can test your agent on our WhatsApp test number before you connect your own.
Can I keep using the WhatsApp Business app on my phone?
Yes. With coexistence, the app and your agent share the same number. Reply from your phone and the AI stays quiet in that chat for 12 hours, so your customer never gets two answers at once.
What if my customer wants to talk to a person?
They get one when it matters. The AI answers the questions your team hears every day. When a customer asks for a person, or is ready to buy, it hands the chat to your team inbox and alerts you by email and browser notification. Reply from your phone and the AI stays quiet in that chat for 12 hours.
Will the AI make things up?
It answers from the website pages, files and Q&A you give it. You choose what it does when it does not know: ask for contact details or pass the chat to your team.
Which languages does it speak?
It replies in the language your customer writes in, from your English content. The dashboard is in English and Spanish.
Can it book appointments?
It collects the request with the details you ask for (date, time, service or property). Your team confirms it. It does not connect to your calendar.
Does Meta charge for WhatsApp messages?
Meta may charge your WhatsApp Business Account for eligible template messages. Meta bills that charge directly. Your ChatbotGen plan price stays the same.
Do I need a card, and can I cancel?
Yes, the 7-day free trial starts with a card. Cancel anytime before day 7 and pay nothing. After that, cancel any time from your billing page.
Paste your website. See how your agent answers.
We read your pages, build your agent and show how it answers your customers' questions.
You see how it answers before you start your trial.
Ready to connect your channels?
Start 7-day free trialCard required. Cancel anytime before day 7 and pay nothing.