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Guides on automating and scaling your support system

customer experience customer retention

Customer Support vs Customer Service Explained

Here’s the thing about the whole customer support vs customer service debate—it boils down to one simple idea. Support is reactive and technical, w...

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chatbotgen_admin

November 09, 2025

ai chatbot conversion optimization

Your Guide to a Lead Generation Chatbot

Think of a lead generation chatbot as your website's ultimate sales assistant. It’s an automated tool designed to capture, qualify, and convert vis...

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chatbotgen_admin

November 08, 2025

ai chatbot chat bot best practices

10 Critical Chat Bot Best Practices for 2025

In a world where instant communication is the norm, chatbots have become essential tools for customer engagement, lead generation, and support. How...

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chatbotgen_admin

November 07, 2025

customer experience customer support strategy

what is omnichannel customer service: A complete guide

Omnichannel customer service is all about integrating your communication channels to create a single, continuous conversation with a customer. It’s...

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chatbotgen_admin

November 06, 2025

ai for real estate automate real estate

Your Guide to Real Estate Chatbots

So, what exactly is a real estate chatbot? Think of it as a 24/7 digital assistant for your website. It’s a smart, automated tool designed to insta...

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chatbotgen_admin

November 04, 2025

ai chatbot chatbot design

How to Design a Chatbot Users Actually Like

Before you can start mapping out conversations or writing a single line of dialogue, you need to nail down two fundamental things: your chatbot's p...

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chatbotgen_admin

November 01, 2025

ai chatbot ChatbotGen setup

Customer Service in an Instant with ChatbotGen

Instant customer service isn't just a buzzword; it's about using smart AI tools like ChatbotGen to give customers immediate, 24/7 answers. This fli...

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chatbotgen_admin

October 31, 2025

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