Channels overview
Three places your chatbot can live — Widget, WhatsApp, Telegram — with their statuses at a glance.
The Channels tab is a three-tile hub. Each tile shows one channel's current state, a stat, and a CTA that takes you into setup or management.
The page
Heading: Deploy everywhere Subheading: "Your chatbot can live on your website, in WhatsApp, and inside Telegram — all at once. Pick a channel to set it up or manage it."
At the top (outside the wizard), a reach bar summarizes how many messages each channel has handled.
Below that, a three-column grid:
┌──────────────┐ ┌──────────────┐ ┌──────────────┐
│ 🖥 Widget │ │ 💬 WhatsApp │ │ ✈ Telegram │
│ ● Active ● Not connected ● Pairing│
│ │
│ Website chat WhatsApp Business Telegram bot │
│ │
│ 1.2K msgs 0 msgs 12 msgs │
│ ───────── ───────── ───────── │
│ Manage → Set up → Manage → │
└──────────────┘ └──────────────┘ └──────────────┘Status badges
Every tile shows one of three statuses:
| Status | Dot | Label |
|---|---|---|
active |
green | Active |
pending |
yellow pulsing | Pairing |
inactive |
grey | Not connected |
The three channels:
- Widget — always present. The default web embed.
- WhatsApp — disconnected until you scan a QR. Shows Pairing during setup, Active once scanned.
- Telegram — disconnected until you paste a bot token.
Per-tile content
Each tile has five pieces:
- Icon (colored when active, muted otherwise)
- Status chip (top-right)
- Channel name (Widget / WhatsApp / Telegram)
- Tagline describing what the channel is
- Stat row with a number (e.g. message count) and a label
- Footer link with a CTA ("View", "Set up", "Manage") and an arrow
Clicking anywhere on the tile takes you to that channel's dedicated page.
Next steps
- Web widget — install snippet and shareable link
- WhatsApp — QR-based connection
- Telegram — bot token via @BotFather
Plan gates
All three channels are available to every plan, including Free. Message limits differ per plan — see Plans & pricing.