Branding
Remove the "Powered by ChatbotGen" label from the widget — available on any paid plan.
The widget shows a small Powered by ChatbotGen line in its footer by default. The Branding card on the widget settings page is where you hide it.
The toggle
At the bottom of the widget settings form, under the Content and Colors cards:
┌─ Branding ────────────────────────────────────────────────┐
│ │
│ [✓] Show "Powered by ChatbotGen" │
│ Toggle attribution in the widget footer │
│ │
└───────────────────────────────────────────────────────────┘Uncheck the box and save. The footer disappears from every live widget within a few seconds.
On Free plans
On the Free plan the checkbox is shown but dimmed and disabled. Clicking it does nothing. In place of the helper text you get:
Upgrade to a paid plan to remove branding
┌─ Branding ────────────────────────────────────────────────┐
│ │
│ [✓] Show "Powered by ChatbotGen" (disabled) │
│ Upgrade to a paid plan to remove branding │
│ │
└───────────────────────────────────────────────────────────┘The link goes straight to the billing page.
Which plans unlock it
Custom branding unlocks on any paid plan — Starter, Growth, or Business. See Plans & pricing for the full comparison.
Specifically, the feature is gated by custom_branding in Chatbotgen.Features, with a minimum plan sort order of 1 (Starter). Free plans are sort order 0, which is why the toggle is locked.
What the toggle does not remove
The toggle controls only the attribution line in the widget footer. It does not change:
-
The widget script URL, which still points at
chatbotgen.com -
The widget iframe URL, also served from
chatbotgen.com - Anything in error or fallback states that surfaces our platform name internally
For a fully white-labeled deployment (custom domain, no mentions anywhere), reach out to sales.
Related
- Widget appearance — icon, title, colors
- Messages & prompts — initial message and suggested chips
- Plans & pricing — plan comparison